1. Serviceable areas
Product shipping is available across major Indian pin codes via our courier partners. Flower subscriptions currently prioritise Indore and nearby serviceable localities; expansion cities are announced on the Phool Booking page. Enter your pincode at checkout to confirm availability.
2. Processing time
- GharShanti Store: orders are typically packed within 1–2 business days after payment confirmation.
- Flowers: scheduled as per plan (often early morning delivery windows). Same-day / next-day depends on cut-off time.
- Festival peaks may extend processing by 1–2 additional days.
3. Delivery timelines
- Metro / major cities: usually 3–7 business days after dispatch
- Other locations: usually 5–10 business days after dispatch
- Remote or restricted pin codes may take longer or be unavailable
Timelines are estimates. Delays due to weather, strikes, courier backlog, or incorrect addresses are outside GHARSHANTI’s direct control; we will help track and resolve.
4. Shipping charges
Shipping fees (if any) are shown at checkout before payment. Free shipping may apply on promotional thresholds or select plans. Flower plan pricing generally includes delivery within the covered zone unless stated otherwise.
5. Tracking & updates
After dispatch you receive tracking details by SMS/WhatsApp/email where available. Flower deliveries may be confirmed by delivery boy check-in in your Flower Dashboard.
6. Failed delivery
Please ensure someone is available at the address and phone is reachable. Failed attempts due to wrong address, refused delivery, or unreachable contact may incur reattempt charges or cancellation as per Refund Policy.
7. Damaged packages
If a package arrives damaged, refuse delivery when possible or report within 48 hours with photos. Approved cases are replaced or refunded as per our refund policy.
8. Pandit home visits
Pandit travel for home pooja is scheduled as part of the booking — this is not courier shipping. Reachability, parking, and address accuracy remain the devotee’s responsibility.
9. Contact
Delivery help: gharshantisupport@gmail.com · +91 88273 36161 · Contact Us.